Jobs
Account / Project Manager
About School of Thought:
The sign on our door reads, “Welcome to the Land of ActuallyGiveADamn.” If this is you, read on.
School of Thought is an independent creative + media agency located in the San Francisco Bay Area, and we are on a growth trajectory. Since 2008, our team has been delivering groundbreaking work for challengers across industry. More recently, we have found ourselves focused on initiatives that are good for everyone, like CSR, sustainability and inclusion. We believe strongly that companies should show rather than tell—and we use our strong storytelling skills to make people care.
About the position:
With apologies to Liam Neeson, we are looking for a person with a particular set of skills.
More specifically, we’re looking for someone who can be the client’s champion within the agency, as well as the agency’s air traffic controller. You will manage interactions with the client, working with the team to align on key goals, because we always want to do what’s best for our clients. (It all goes back to that sign on the door.)
You will be supported by a team of great smart people who care about each other. If you need something or someone to help you in your task, we’ll do our absolute best to make sure you get it. And, while we are all passionate about what we do, we don’t take ourselves that seriously. So a sense of humor is a good thing.
Responsibilities:
• Manage client relationships.
• Own the success and satisfaction of client relationships.
• Build relationships with senior members of client organizations.
• Lead projects and initiatives to delivery.
• Provide leadership, support, and ongoing guidance to team members.
• Provide internal teams with appropriate insight into client’s strategic business initiatives.
• Have a point of view on industry structure, trends, initiatives, and issues
• Help develop proposals and statements of work.
• Help with new business development.
• Help us move the needle for the clients, the category and the agency.
Basic qualifications:
• 5-6 years of Account / Project Management experience in an creative/digital agency (or similar)
• Experience leading projects for integrated campaigns, websites, branding, videos, etc.
• A critical thinker with an ability to handle multiple tasks simultaneously.
• Team-oriented mindset and ability to work with remote or decentralized teams.
Preferred qualifications:
• Knowledge of programs, projects, and management processes and toolsets.
• Demonstrated abilities in negotiation and leadership.
• Excellent written and oral communication skills, including presentation.
• Excellent interpersonal skills, especially in situations involving consensus and team building.
• A keen sense of creative thinking and problem solving.